Student Device Security
Lockdown Browser & Chromebook Monitoring
Page Contents
This page includes information about both the LockDown Browser for Canvas Quizzes, as well as Classroom Relay. Please use the links in this table of contents to jump to the content you are most interested in learning about or just scroll through all the content below, if you prefer.
LOCKDOWN BROWSER from Respondus
WHAT is LockDown® Browser?
LockDown Browser is a tool for teachers to use with Canvas quizzes to prevent students from printing, copying, going to another URL, or accessing other applications during a Canvas assessment. If you set up a Canvas quiz to require LockDown Browser, students will not be able to take the quiz without it. LockDown Browser only works with Canvas Quizzes and can not be used in other areas of Canvas, such as regular Canvas assignments.
WHY LockDown® Browser?
The LockDown Browser is intended to add an extra layer of protection against cheating by locking them out of being able to access anything you don’t want them to while taking a Canvas Quiz.
HOW do I use LockDown® Browser?
Please be sure to follow the steps below for using LockDown Browser to ensure you and your students have the best experience possible.
INSTRUCTIONS | LOCKDOWN® BROWSER
RECOMMENDATION
Before using LockDown Browser on a real quiz (that counts towards a student’s grade), it is highly recommended that you launch a practice quiz with LockDown Browser. This will help to ensure that students have the browser installed correctly on their devices and will hopefully lead to a less stressful testing experience when it counts.
INSTALLING LOCKDOWN BROWSER (student devices)
Students will need to have the LockDown Browser installed on their devices before they can take a Quiz in Canvas with it. This process only needs to be done once on each device. Be sure to set aside time well ahead of a high-stakes exam for students to complete this process.
Install the Browser
LockDown Browser is automatically loaded on managed devices, such as Chromebooks.
If LockDown Browser has already been installed on the device, skip this step.
Use this link for downloading and installing LockDown Browser: https://download.respondus.com/lockdown/download.php?ID=875461269
Follow the onscreen instructions to complete the installation.
ADDITIONAL RESPONDUS RESOURCES
Quick Start Guides, demo videos, and other instructor resources
Support and Knowledge Base for technical questions
Respondus News for product updates and articles
Common Troubleshooting: Please see the Teacher Instructions document (same as above) for common issues and how to fix them.
Practice quizzes are available in this Canvas module uploaded to the Canvas Commons. Please feel free to add the module to your course and use one or both of the quizzes to practice with your students. Included is a Classic Quiz and also a New Quiz. Please note, you'll still need to go into LockDown Browser in your course to set these up prior to asking your students to complete them.
Teacher Resources
Training Support: For general questions about LockDown Browser (not technical support), teachers can reach out to a Respondus Trainer by emailing training@respondus.com.
Technical Help: If you run into trouble using LockDown Browser, the best resource for help is to reach out directly to Respondus Support at support.respondus.com.
Student Resources
LockDown Browser has a built-in Help Center that contains a System Check, Troubleshooter, and Knowledge Base.
Students may also open a ticket directly with Respondus Support at support.respondus.com.
LAUNCHING A NEW QUIZ (STUDENT EXPERIENCE)
Students will go straight to the quiz in Canvas for New Quizzes, without having to first launch the LockDown Browser.
Close all programs, unless one is used to connect to the Internet.
Log into the Canvas course.
Navigate to the assigned quiz and open it to launch LockDown Browser.
If LockDown Browser has not previously been installed, students will be prompted to download and install the browser.
Return to the quiz and open it to launch LockDown Browser.
If prompted, agree to close any blocked programs (e.g. screen capture, instant messaging).
Note: Once a quiz has been started with Respondus LockDown Browser, students cannot exit until the quiz has been submitted for grading.
LAUNCHING A CLASSIC QUIZ (STUDENT EXPERIENCE)
Students will need to launch the LockDown Browser before they can take a Classic Quiz in Canvas with it. The following are device-specific instructions: Chromebook, Windows, or Mac.
Chromebook
Log into the Canvas course.
Navigate to the assigned quiz and open it to launch LockDown Browser.
If LockDown Browser has not previously been installed, students will be prompted to download and install the browser.
Return to the quiz and open it to launch LockDown Browser.
If prompted, agree to close any blocked programs (e.g. screen capture, instant messaging).
Windows or Mac
Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
If prompted, agree to close any blocked programs (e.g. screen capture, instant messaging).
Log into the Canvas course.
Navigate to the assigned quiz and open it to launch LockDown Browser.
Use this link for downloading and installing LockDown Browser: https://download.respondus.com/lockdown/download.php?ID=875461269
Follow the onscreen instructions to complete the installation.
Note: Once a quiz has been started with Respondus LockDown Browser, students cannot exit until the quiz has been submitted for grading.
PLEASE NOTE: Both sets of above instructions were adapted from the steps from the LockDown Browser page in your Canvas course. The order and content has been adjusted for clarity.
If you prefer video instructions, please see the following:
CLASSIC QUIZZES
If you use Classic Quizzes, check out this getting started teacher training video (5:46)
Additional Videos are available in the “Video Tutorials” tab from the LockDown Browser page within your Canvas course
HELP WITH LOCKDOWN BROWSER
Knowledge Base and Ticket-based Support: If you need help with LockDown Browser, please use this link to submit a help desk ticket directly with LockDown Browser.
ADDITIONAL INFORMATION
LockDown Browser creates a “locked” quizzing environment for Canvas assessments and includes the following features:
Assessments are displayed full-screen and cannot be minimized
Assessments cannot be exited until submitted by users for grading
Task switching or access to other applications is prevented
Printing and screen capture functions are disabled
Copying and pasting anything to and from an assessment is prohibited
Right-click menu options, function keys, keyboard shortcuts, and task switching are disabled
Browser menu and toolbar options are disabled except Back, Forward, Refresh, and Stop
Prevents access to other applications including messaging, screen-sharing, virtual machines, and remote desktops
URLs cannot be typed by the user
An assessment cannot be exited until the student submits it for grading
Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers
Pages from the assessment aren’t cached or stored in the browser’s history listing
The browser automatically starts at the institution’s login page for Blackboard
And many other features...
Respondus and LockDown Browser are registered trademarks of Respondus, Inc. All other trademarks are the property of their respective owners. Copyright © 2022 Respondus. These instructions have been adapted from the quick start guides from LockDown Browser: New Quizzes | Classic Quizzes
CLASSROOM RELAY by Lightspeed
Chromebook Monitoring
With Relay, you have the power to monitor what students are doing when logged into a school Chromebook with their seq.org accounts.
Cautions
Please be cautious when using Relay. This is a tool to use to ensure a safe and productive classroom environment; not as a punitive "gotcha" scheme.
As well, do not lock all screens. You will also get locked out.
Be sure to only set your class times to the duration of your class period so you don't lock students out of sites during other classes.
HOW TO USE RELAY
Relay Overview
Sign in with Google
Your rosters will load automatically from IC.
You'll need to set up an "ad hoc" schedule each day in class.
Go to Class Settings. Make sure the "type" is set to "Ad Hoc" and choose the session duration from the drop-down.
Relay Dashboard At a Glance
Once logged in, your students and their screens should load in a screen similar to this:
Using Relay
From here, you can click on individual students to see their screens, close certain tabs, lock their screen, etc. You can even record what they are doing on their screens.
More Relay Help
For more information on using Relay, please refer to this video: